Shipping Policy

Effective Date: 11/1/2025

This policy explains how shipping, pickup, and delivery work at Dash Print Co.

1. Order Processing Time

Processing begins once:

Payment is received
Files are approved
Revisions (if any) are completed

Same-Day Pickup: Orders placed before the daily cutoff qualify for same-day production and pickup. Orders after cutoff will be processed the next business day.

2. Shipping Methods

We offer:

Standard Shipping (UPS/USPS)
Expedited Shipping
Local Delivery
Store Pickup (Free)

Shipping rates are calculated at checkout based on your location, weight, and speed.

3. Shipping Timeframes

Estimated shipping timelines are provided at checkout but are not guaranteed. We are not responsible for:

Carrier delays
Weather issues
Incorrect addresses
Missed delivery attempts

4. Tracking Information

Once shipped, you will receive a tracking number via email or SMS. Tracking may take several hours to update depending on the carrier.

5. Lost, Damaged, or Stolen Packages

If your package is:

Lost
Marked as delivered but missing
Damaged in transit

6. Pickup Orders

Bring your order confirmation when picking up.
Orders left unclaimed for 30 days may be discarded due to storage limitations.

7. Incorrect Shipping Information

If the address provided is incorrect:

Customer is responsible for reshipping fees
We cannot reroute packages once they are in transit

8. International Shipping

If you want, I can add an international section.

9. Contact

Dash Print Co.

Email: Support@DashPrintCo.com

Phone: (470) 664-1349

Address: 3940 Shirley Dr. Atlanta, GA 30336